Support

Answers to common questions. Still stuck? Write to us at contato@brunsolutions.com.br.

Do I need to save my notes?

No. The app saves while you type, when you leave the note and when it goes to the background. A note you leave completely empty is removed, so the list never fills with blanks.

How do I move my notes to a new phone?

In Settings, tap Make backup and save the .zip file (Files, iCloud Drive, email…). On the new phone, open Settings → Restore backup and pick that file. Restoring replaces what's in the app. The app doesn't back up automatically, so make backups regularly and keep them somewhere safe.

Can I share a note someone else can edit?

Yes. In the note's menu, choose Share editable note: it becomes an .anotacao file with the text, pictures and recordings. Opening it on a phone with Anotações imports it as a new note. Share as text sends plain text to any app.

My reminder didn't show up.

Check that notifications are allowed for Anotações in your phone's settings, and that a focus or battery-saving mode isn't silencing them. Reminders are scheduled on the phone itself, so they also need the time to be set correctly.

What format are voice notes?

Mono AAC at 32 kb/s in an .m4a file, about 240 KB per minute, like the voice messages in messaging apps. They play on iPhone, Android and most computers.

What does Premium include, and is it a subscription?

Premium is a one-time purchase: it removes ads and unlocks the exclusive papers and app icons, forever, on the same store account. There's no subscription and no renewal. Use Restore purchases on a new phone.

How do I change my ad privacy choices?

Where the law requires it (for example in the EU, UK and some US states), Settings shows Privacy options, where you can review or withdraw your consent. On iPhone you can also turn off tracking in iOS Settings → Privacy & Security → Tracking.

Do you see my notes, photos or recordings?

No. Everything stays on your phone, and nothing you write or record is sent to us.

Contact

We usually reply within a few days. Tell us your phone model and what you tried.

contato@brunsolutions.com.br